Frequently Asked Questions
Everything you need to know about the world's first compostable phone case.
What are Pela cases made of?
Pela cases are made of Flaxstic®, which is comprised of compostable bioplastic elastomer and flax straw materials. Our materials are verified to be free of phthalates, BPA, cadmium, and lead.
How do I compost my Pela Case once I'm done with it?
You can toss your Pela case in your backyard compost bin or a municipal green bin. It is designed to break down into organic matter without leaving behind toxic residue.
Will a Pela case actually protect my phone from drops?
Yes! Our cases are engineered and tested to withstand drops from up to 6 feet, providing high-impact protection that rivals traditional plastic cases while remaining flexible and soft to the touch.
How long does shipping take?
Standard shipping typically takes 3-7 business days within North America. International shipping times vary by location but generally range from 10-20 business days.
What is your return policy?
We offer a 30-day Happiness Guarantee. If you aren't satisfied with your purchase, you can return it within 30 days for a full refund or an exchange.
Are Pela cases compatible with wireless charging?
Absolutely. Our cases are thin enough to be fully compatible with most Qi-standard wireless chargers, so you never have to take the case off to power up.